If you still want to change something after confirming your order, we request that you inform us as soon as possible via email@example.com or via Whatsapp (number can be found at the top of the website). If you want to cancel the order after placing it, please inform us as soon as possible.
According to the new consumer law you have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited with the full order amount including shipping costs (unless you only want to return part of the order). Only the costs for returning from your home to the webshop are for your own account. If you make use of your right of withdrawal, you must return the product to us with all accessories supplied and in its original condition and packaging. To exercise this right, it is best to contact us via firstname.lastname@example.org. We will then refund the order amount due within 14 days after registration of your return, provided that we have already received the product in good order.
You may use the withdrawal form: https://www.dropbox.com/s/2nz7sbiwiz3nc2e/modelformulier-voor-herroeping.doc?dl=1
Are you dealing with a defective product? Then we obviously find this very annoying and we will do everything we can to solve this for you. Please also contact us via email@example.com